One Platform for Every Client You Manage
Agencies run five, twenty or fifty client accounts at once. ContentOps keeps every client's work, approvals and channels cleanly separated while your team works from a single login.
Where things break down today
- Each client's approvals live in a different inbox or chat thread, so proving who signed off on what takes real effort.
- Platform credentials for multiple clients get shared over chat or stored in a spreadsheet.
- A account manager cannot see, in one place, which of their clients has content stuck waiting on approval.
- Publishing is done by hand, account by account, increasing the chance of posting the wrong client's content to the wrong Page.
The fragmented workflow
A typical week involves a Slack channel per client, a shared drive folder per client, a spreadsheet tracking due dates across all of them, and whoever has platform access logging into each client's Facebook, Instagram or LinkedIn account individually to publish. Nothing connects the brief to the approval to what was actually posted.
How the workflow changes
- Every client gets their own workspace, with its own deliverables, assets and approval history - cleanly isolated but all reachable from one organisation.
- Client sign-off happens through a secure approval-portal link - no client login, no chasing an email reply.
- Encrypted, per-workspace channel connections mean the right team member never has to hold a client's raw platform password.
- One unified publishing queue shows every client's scheduled and published content, filterable by client, platform or status.
What you'll use day to day
Workspaces per client
Keep each client's deliverables, assets and connected accounts isolated from every other client.
Client approval portal
Clients approve or request changes via a secure review link sent directly to them: no account required on their side.
Unified publishing queue
See every client's scheduled, in-progress and published posts across Facebook, Instagram and LinkedIn.
Role-based team access
Control which account managers or creatives can approve, publish or only produce drafts.
How your daily workflow looks
- 1.Open the publishing queue and scan for anything failed or awaiting retry across all client accounts.
- 2.Check the approvals list for client sign-offs still pending, and follow up only where genuinely needed.
- 3.Assign new work items to the team as fresh deliverables come in from account managers.
- 4.Schedule the day's approved content across the relevant client channels from one screen.